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A11 Appliance Repair Professional service in Glendale, CA and surrounding areas

Freezer Repair in Glendale, CA

Repair for standalone upright, chest, and garage freezers, plus built-in column freezers. Licensed, EPA 608 certified, OEM parts, and a 60-day warranty on every repair.

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Freezer-Specific Diagnosis: We test the sealed system, defrost circuit, and controls before ordering any part.
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EPA 608 Certified: Legal refrigerant recovery, leak repair, and recharge on upright and chest freezers.
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Fast Response Time: Same-day and next-day appointments, because a loaded freezer has hours, not days.
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Garage Freezer Know-How: Diagnosis that accounts for summer garage heat, dust, and shared circuits.
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Honest Repair-or-Replace Advice: A straight answer before you spend money on an older chest freezer.
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Guaranteed Quality: 60-day parts and labor warranty on every repair.
Why Choose A11

About Our Freezer Repair Service

A standalone freezer is the appliance nobody checks until something goes wrong. It sits in the garage, the laundry room, or a back hallway, holding bulk meat, batch-cooked meals, and everything that didn't fit in the kitchen. When it fails, the first sign is often a puddle on the floor or a package that gives when you press it. A full freezer keeps food frozen for about 48 hours with the door closed, a half-full one for about 24, so freezer calls go to the front of our schedule.

This page covers dedicated freezers: frost-free and manual-defrost uprights, chest freezers, garage freezers, compact units, and built-in column and drawer freezers. If the problem is the freezer compartment of your refrigerator or its ice maker, see our refrigerator repair page. Walk-in, reach-in, and display freezers in restaurants and stores are handled by our commercial freezer repair service.

Our technicians are licensed by California BHGS (#49152) and EPA Section 608 certified for sealed-system work. We repair Frigidaire, GE, Whirlpool, Kenmore, Maytag, Haier, Hisense, Midea, and Danby freezers, as well as built-in column freezers from Sub-Zero, Thermador, Liebherr, Fisher & Paykel, and Miele, using OEM parts on every repair.

Freezer calls come in from Glendale and nearby Burbank, Pasadena, and La Crescenta-Montrose. See every city we serve on our locations page.

typical breakdowns

Common Freezer Problems
We Fix

Dedicated freezers fail differently from the freezer section of a refrigerator. Many chest freezers run their condenser tubing inside the cabinet walls, many uprights are manual-defrost, and a freezer in a garage deals with heat, dust, and shared circuits that kitchen appliances never see. Below are the failures we diagnose most often in Glendale homes.

1. Freezer Running but Not Freezing

You hear the unit running, yet the contents are soft or the thermometer reads well above 0°F. We test the compressor start relay and overload, compressor windings, condenser fan and coils on upright models, the thermostat or control board, and the sealed system for a refrigerant leak. Clicking every few minutes with no cooling usually means the compressor is trying to start and failing.

2. Garage Freezer Problems

Glendale garages get far hotter than the house in summer, and a freezer that is not rated for garage use can run nonstop and still lose temperature. Lint from a nearby dryer and garage dust clog the condenser, and a shared or worn GFCI outlet can cut power overnight without anyone noticing. We check the unit, its clearance, and its circuit, then tell you what the freezer needs and what the location needs.

3. Frost and Ice Buildup

On frost-free uprights, heavy frost on the back panel points to a failed defrost heater, defrost thermostat, or defrost control. On manual-defrost uprights and chest freezers some frost is normal, but fast buildup usually means a leaking gasket, a sagging lid hinge, or a unit that is not level. We tell you whether you have a failed part or a freezer that is simply overdue for a manual defrost.

4. Lid, Door, and Seal Failures

Torn or flattened chest lid gaskets, counterbalance hinges that no longer hold the lid open, cracked hinge mounts, and upright doors that drop out of alignment all let warm air in. We replace gaskets and hinges with OEM parts and adjust the door or lid so it closes on its own and seals all the way around.

5. Water on the Floor or Sweating Cabinet

A chest freezer with a cracked or open drain plug, or an upright with a clogged defrost drain or cracked drain pan, will leave water under the unit. Condensation on the outside of the cabinet usually means a poor door seal or a hot-wall condenser working harder than it should. We find the source before replacing anything.

6. Alarms, Noises, and Control Faults

A high-temperature alarm that will not clear, a display that flashes after a power outage, a power light that is on while the freezer stays silent, or a loud fan or rattling compressor. We test the temperature sensors, electronic control, fans, and compressor mounts to find the part behind the symptom.

7. Built-In Column and Drawer Freezers

Column freezers from Sub-Zero, Thermador, Liebherr, Fisher & Paykel, and Miele, and undercounter freezer drawers, sit behind custom panels and inside tight cabinet openings. We remove and reinstall them without damage to the cabinetry. For the full scope of our premium work, see our High-End Appliance Repair page.

our advantages

How We Work

Every job follows the same process, whether it's a routine belt replacement or a complex built-in compressor swap. No guesswork, no surprise charges, no shortcuts on parts.

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Prompt and Reliable Repairs

Most residential service calls scheduled same-day or next-day. Fully-stocked vans mean we finish the job in a single visit in over 90% of cases.
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Written Estimate Before We Start

We diagnose the issue, explain what's failing and why, and give you a written estimate. Nothing gets replaced without your approval.
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OEM Parts, Every Repair

We install original manufacturer parts, never aftermarket substitutes. That's what keeps Sub-Zero, Wolf, Thermador, and Miele appliances running correctly.
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60-Day Warranty

Parts and labor, for two months after the repair. If the same issue recurs, we come back and fix it, no additional charge.
Need fast and reliable appliance repairs? Contact us today!
reviews

What Customers Say
About Our Freezer Repairs

Read why Glendale homeowners rate our freezer repair service 5 stars for fast response, clear answers, and repairs that last.

EXCELLENT
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Based on 145 reviews
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Carol Cambianica
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Albert, the technician diagnosed the problem very quickly and worked diligently to finish and left everything very clean. He was very professional and I would definitely recommend him and use him again.
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Celisse S.
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I called for a same-day appointment and the technician (Denis) arrived on time, was friendly, knowledgeable, and patient to answer all of my questions. Following his diagnostic, he took the time to show me the trouble areas affecting my dryer before making his recommendation. He cleaned the area before completing the repair and left things exactly how he found them. I will recommend A11 to family and friends for service!
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Tammy Han
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My LG refrigerator went out, and Val came to the rescue. From start to finish, his service was top-tier. What I appreciated most was his complete transparency. He didn’t just fix the problem; he broke down the diagnosis and gave me a clear, honest price breakdown before doing any work, so there were absolutely no surprises.Val has a quick, highly professional demeanor and is incredibly polite. He respected my home, worked efficiently, and got my fridge running perfectly in no time.If you want an honest, skilled, and polite technician, ask for Val at A11 Appliance. I will definitely be using them for all my future appliance needs!
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Steven Fu profile picture
Steven Fu
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I'd highly recommend A11 if you're looking for any sort of appliance repairs. I had utilized them previously for replacing the rollers in my drying machine, and sought their services this time for a clogged drain line in my garage freezer. Val was prompt, courteous, and it was a genuine pleasure having him service our unit. He left it running as good as new, and provided me with some advice on how to maintain it for the future. I greatly appreciate his expertise, and would gladly seek his assistance again if I have any other appliance issues. Thanks Val!
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SJP
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I had a great experience with this company! Val came out to work on my dryer and he is extremely knowledgeable, professional, and kind. He took the time to explain what they were doing, was thorough in his work, and genuinely cared about getting everything working properly. It’s not often you find a company that is both highly competent and so pleasant to work with. I would definitely recommend them and will absolutely call them again if I need anything in the future!
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Mike Guzman profile picture
Mike Guzman
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We notice that our Viking refrigerator was not cooling anymore on Tuesday afternoon. I called A11 the next day wednesday to see if they can come and look at the refrigerator. I called at 8m and at first they said they would booked for the day but later they called that they could come between 9am-10am. Ilia came around 9am and assess the issue. He promptly provide a quote for the repair which we approved. He went ahead and ordered the parts. He return the following friday to perform the repair and we had working refrigerator again!
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Logan Macaulay
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Got fast repair and they were easy to work with!
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Shane Fitzgerald profile picture
Shane Fitzgerald
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Professional, honest and communicate well. Totally going to use then again in the future.
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Thomas Umayam profile picture
Thomas Umayam
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I had an excellent experience with Denis, the dryer technician from A11 Appliance Repair. He was professional, knowledgeable, courteous, and very thorough in diagnosing and repairing the problem with my dryer. Denis took the time to explain what was wrong, worked efficiently, and made sure everything was properly repaired and functioning before he left. I really appreciated his attention to detail and the quality of his work. Denis did an amazing job, and I would highly recommend him to anyone needing appliance repair. Thank you, Denis, and A11 Appliance Repair, for the outstanding service!
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Jim A profile picture
Jim A
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Perfect. Illia and Illia took care of my stove quickly and efficiently. Couldn't be happier. If you have any issues with your appliances give them a call.
Our Team

Meet the Technicians

Every A11 technician holds a university degree in radio engineering and electronics, California state licensing, and EPA Section 608 certification for refrigerant handling. On freezer calls, that means we can legally open a sealed system, find a leak, and recharge it, and we will tell you plainly when a leak sits inside a chest freezer's foam walls and is not worth chasing. Every service call is handled by an A11 technician, never a subcontractor. The person who diagnoses your freezer is the person who repairs it.

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Albert T., Lead Technician Specialized expertise in premium and built-in appliances, Sub-Zero, Wolf, Thermador, Miele.
Local appliance repair technician
Ilia B. Owner & Technician Runs every job with the same standard he'd want in his own home.
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Daria T. - Dispatch & Operations Manager
faq

Freezer Repair: Frequently Asked Questions

Common questions from Glendale homeowners about upright, chest, garage, and built-in freezers.

My freezer stopped working. How long will the food stay frozen?

Keep the door or lid closed. A full freezer holds its temperature for about 48 hours and a half-full one for about 24. Food that still has ice crystals, or has stayed at 40°F or below, can be refrozen, although some items may lose quality. If the repair cannot happen soon, move the most valuable items to coolers with ice, and call us early in the day so we can fit you in.

Is it normal for my garage freezer to run all the time in summer?

Longer run times in a hot garage are expected, but a freezer that never cycles off and still has soft food is not. Check that the unit has a few inches of clearance around it, that the condenser is not packed with lint or dust, and that it is plugged directly into a wall outlet rather than an extension cord. If it still struggles, the cause may be a weak compressor, a failing condenser fan, or a model that was never rated for garage temperatures, and a diagnostic visit will tell you which.

Can a chest freezer with a refrigerant leak be repaired?

It depends on where the leak is. Many chest freezers run their condenser and evaporator tubing inside the foam-insulated walls. A leak at an accessible point, such as the compressor connections or the tubing in the machine compartment, can usually be repaired and recharged. A leak buried in the walls is rarely worth chasing on a standard chest freezer. We test first and tell you which situation you have before you pay for a recharge.

Why is there ice on the back wall of my upright freezer?

On a frost-free upright, a layer of ice on the back panel means the automatic defrost system has stopped working, usually because of a failed defrost heater, defrost thermostat, or defrost control. On a manual-defrost model, frost is normal and should be removed once it builds up to about a quarter inch. If frost returns within days of a manual defrost, check the door gasket for gaps.

Why does my freezer keep tripping the GFCI outlet?

A GFCI trips when it detects current leaking to ground. On a freezer, the usual sources are moisture in the defrost heater circuit, a compressor with failing insulation, or damaged wiring. An old GFCI outlet can also trip on its own. Do not run the freezer on an extension cord to get around the problem. We test the freezer's electrical components to find the one at fault, and we can tell you if the outlet itself is the issue.

Should I repair or replace my freezer?

For most standalone freezers, repairs to the start relay, thermostat, control board, fans, gaskets, hinges, or defrost parts are worth doing. A sealed-system repair on an older, basic chest freezer often costs more than the freezer is worth, and we will say so. Built-in column freezers are almost always worth repairing, because replacement means new panels and cabinet work on top of the appliance cost.

Do you repair the freezer section of a refrigerator or a commercial freezer?

Yes, both. This page is about standalone freezers. Problems with the freezer compartment or ice maker in your refrigerator are covered on our refrigerator repair page. Walk-in, reach-in, and display freezers in restaurants and stores are covered by our commercial freezer repair service.

How much does freezer repair cost?

The cost depends on which part failed and the type of freezer. Our residential diagnostic fee is $79, and it is waived when you approve the repair. You get a written estimate before any work begins, so you know the price before we start. Built-in column freezers usually cost more to repair because of parts prices and panel removal.

Do you offer same-day freezer repair?

Yes, when scheduling allows. Freezer calls get priority because of the risk to stored food. Calls booked before early afternoon are usually serviced the same day, and later calls are scheduled for the next business day. Most repairs are finished in one visit of 60 to 120 minutes.

Need fast and reliable appliance repairs? Contact us today!