Effective Date: [05/28/2025]
A11 Appliance Repair (“we,” “us,” “our”) operates the websites https://a11appliancerepair.com/ and https://a11ar.com/. We’re a local business based in Glendale, CA, offering home appliance repair services. This policy explains how we collect, use, and protect your personal information.
What Information We Collect
We only collect personal information necessary to serve you better, such as:
Name
Phone number
Email address
Address (for service appointments)
Device/appliance details (brand, issue)
We collect this information when you:
Fill out a form on our website
Call, text, or email us
We do not sell or rent your information to anyone.
How We Use Your Information
We use your information to:
Schedule and confirm appointments
Respond to your questions
Provide repair services
Send service updates or confirmations
Improve our website and services
Comply with legal obligations or protect our rights
Cookies & Website Data
Our website may use cookies or tracking tools to:
Understand how visitors use our site
Improve website functionality
You can block cookies through your browser settings if you prefer.
Third-Party Services
We may use trusted third-party services (like Google Maps or booking tools). These services may collect data as part of their operations. We only work with providers who follow privacy best practices.
Data Sharing
We may share your information only to:
Comply with legal obligations (like a subpoena or fraud investigation)
Protect our company, customers, or others
We do not sell or rent your data to third parties for marketing.
Data Security
We use secure methods to store and protect your information. However, no website can guarantee 100% security. If you have questions about data security, please contact us.
Your Rights
You have the right to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your information
To exercise these rights, please contact us at:
Email: info@a11appliancerepair.com
Phone: (747) 946-5402
If you’re a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more details.
Children’s Privacy
We do not knowingly collect information from children under 13. If you’re a parent or guardian and believe your child has provided information, please contact us to have it removed.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.” For significant changes, we will notify you directly.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Email: info@a11appliancerepair.com
Phone: (747) 946-5402
This policy ensures clear and transparent handling of your data, providing you with confidence in how we protect your privacy.